Privacy Policy
Last updated: January 10, 2026
1. Introduction
Welcome to Kown ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and password when you create an account
- Course Progress: Your learning progress, completed lessons, and watch time
- Payment Information: Payment details processed by our payment providers
- Usage Data: How you interact with our platform, including pages visited and features used
- Device Information: Browser type, IP address, and device identifiers
3. How We Use Your Information
We use your information to:
- Provide and improve our educational services
- Process enrollments and payments
- Track your learning progress and issue certificates
- Send important updates about your courses
- Provide customer support
- Analyze platform usage to improve our services
4. Data Sharing
We do not sell your personal data. We may share information with:
- Teachers whose courses you enroll in (limited to progress data)
- Service providers who help us operate our platform
- Legal authorities when required by law
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Secure password hashing
- Regular security audits
- Access controls and authentication
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
7. Cookies
We use essential cookies for authentication and session management. Analytics cookies are used only with your consent.
8. Contact Us
For privacy-related inquiries, please contact us at privacy@kown.com